Privacy Policy

Longstone Footwear (“Company”, “we”, “our”, “us”) is committed to protecting the privacy and personal data of users who visit our website https://longstone.it/ (the “Website”).

This Privacy Policy explains how we collect, use, store and protect personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

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1. Data Controller

Data Controller:
Longstone Footwear
C.da Pietralunga S.N.
94014 Nicosia (EN), Italy

Email: longstone@longstone.it
Phone: +39 0935 631113

2. Types of Data Collected

We may collect and process the following types of personal data:

• Personal identification data: name and surname, email address, phone number, postal address
• Contact and communication data: information provided through contact forms, messages sent via email or contact requests
• Newsletter data: email address, consent preferences
• Technical and usage data: IP address, browser type and version, device information, pages visited and navigation data
• E-commerce data (if applicable): billing and shipping information, order details, payment confirmation data (payments are handled by third-party providers)

3. Purpose of Data Processing

Personal data is collected and processed for the following purposes:

• To respond to inquiries and contact requests
• To manage customer relationships and communications
• To process orders and provide e-commerce services
• To send newsletters and promotional communications (with consent)
• To improve website performance and user experience
• To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• User consent
• Performance of a contract or pre-contractual measures
• Compliance with legal obligations
• Legitimate interest of the Data Controller (e.g. website security, service improvement)

5. Data Retention

Personal data is retained only for the time necessary to fulfill the purposes for which it was collected, including legal, accounting and regulatory requirements.

Newsletter data will be retained until consent is withdrawn.
Contact form data will be retained only as long as necessary to manage the request.

6. Data Sharing and Disclosure

Personal data may be shared with:

• Authorized company personnel
• IT and hosting service providers
• Newsletter and email service providers
• Payment service providers (for e-commerce transactions)
• Public authorities where required by law

All third parties process data in compliance with GDPR and under appropriate contractual safeguards.

7. Data Transfer Outside the EU

If personal data is transferred outside the European Economic Area (EEA), such transfers will take place only where adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to ensure proper functioning and improve user experience.

For detailed information about cookies used, purposes and how to manage preferences, please refer to our Cookie Policy.

9. User Rights

Under the GDPR, users have the right to:

• Access their personal data
• Request correction or update of inaccurate data
• Request deletion of personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Requests can be sent to: longstone@longstone.it

10. Data Security

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with the updated revision date.

12. Contact Information

For any questions regarding this Privacy Policy or the processing of personal data, please contact us at:

Email: longstone@longstone.it
Phone: +39 0935 631113